bigshyft
RRezo.ai
Rezo.ai
Business Data Analyst
Seed
Start-up
51-200 employees
3y - 6y
₹10 - ₹18 LPA
Noida
Power BI, SQL, Data Analysis, Data Modeling

Role

Company

Job Description

What you'll do:

  • Data Analysis & Data Crunching: Gather, analyze, and interpret data from multiple sources, including databases, spreadsheets, and other data repositories, to identify trends, patterns, and insights relevant to the business objectives.
  • SQL Queries and Database Management: Write complex SQL queries to extract, manipulate, and transform data from relational databases. Optimize database performance and ensure data integrity and security.
  • Business Requirements Gathering: Collaborate with business stakeholders, product managers, and other team members to understand business objectives and translate them into clear and concise requirements.
  • Report and Dashboard Development: Design and develop comprehensive reports, interactive dashboards, and visualizations to present key performance indicators (KPIs) and other relevant metrics to stakeholders.
  • Data Visualization: Utilize data visualization tools (e.g., Tableau, Power BI) to create visually compelling representations of data that facilitate understanding and decision-making.
  • Data Modeling: Assist in designing data models and schemas to support business reporting and analytics requirements.
  • Performance Tracking: Monitor and analyze the performance of key business processes, identify areas for improvement, and make recommendations to enhance operational efficiency and effectiveness.
  • Insights and Recommendations: Communicate findings and insights to stakeholders through presentations, reports, and data-driven recommendations, with a focus on driving actionable outcomes.
  • Data Quality Assurance: Validate data accuracy, consistency, and completeness, and work with relevant teams to resolve any data quality issues.
  • Process Improvement: Continuously identify opportunities to enhance data analytics processes, tools, and methodologies to increase efficiency and productivity.

What makes you a great fit:

  • Proven experience of at least 3- 6 years as a Data/Business Analyst.
  • Strong understanding with Number or Data Crunching.
  • Strong proficiency in SQL with the ability to write complex queries for data extraction, transformation, and analysis.
  • Proficiency in data visualization tools such as Tableau, Power BI, or similar.
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Solid understanding of database concepts, data modeling, and database management.
  • Strong communication and interpersonal skills to effectively collaborate with diverse teams and present complex information to non-technical stakeholders.
  • Ability to work independently and handle multiple projects simultaneously, adhering to tight deadlines.
  • Previous experience in the B2B/SaaS industry/domain is a plus.
  • Familiarity with statistical analysis and predictive modeling techniques is great.

All about us
Rezo.ai

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/Whatsapp and social, at the required scale, whilst training agents with minimal costs.

Employee count
51-200 employees
Employment Type
Full Time Job
Company Type
Start-up
Headquarters
Noida, Uttar Pradesh, India

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