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Coding Ninjas
Data Analytics Consultant
Acquired
Start-up
51-200 employees
3y - 8y
₹15 - ₹30 LPA
Noida
Data Science, Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP)
Role
Company
Job Description
What you'll do:
- Serve as a strategic advisor to clients, helping them align our AI solutions with their business objectives and operational goals.
- Identify opportunities for upselling and cross-selling additional products or features based on client needs and challenges.
- Lead initiatives to expand our AI product offerings to new clients and markets within the BFSI industry and beyond.
- Act as the primary consultant for clients, demonstrating the capabilities and benefits of our AI solutions.
- Conduct product training sessions to ensure clients understand and effectively utilize our real-time assistance, post-call analytics, agent training tools etc.
- Provide ongoing support and troubleshooting to address any client issues or questions.
- Develop and implement frameworks for measuring the value and ROI of our AI products for clients.
- Regularly report on key metrics and insights, demonstrating the tangible benefits of our solutions to stakeholders.
- Provide recommendations for continuous improvement based on data-driven insights and client feedback.
- Collaborate with the product development team to provide client feedback and suggest enhancements to our AI solutions.
- Stay updated with industry trends and best practices to ensure our products remain competitive and innovative.
- Own the implementation process for new clients, ensuring a smooth and successful deployment of our solutions.
What makes you a great fit:
- 5-7 years of experience in consulting analytics products, AI solutions, or a related field.
- Proven track record of successfully implementing and managing analytics products for clients.
- Strong understanding of AI technologies and their applications in real-time assistance, call analytics, and agent training.
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to derive actionable insights from data.
- Experience in the insurance industry is a plus but not required.
All about us
Coding Ninjas
India's most recommended code learning platform with 80,000+ alumni working in 95/108 Unicorns in India. Structured, practice-based and outcome-oriented learning that gets you product roles faster. Follow us for updates, insights and educational content.
Employee count
51-200 employees
Employment Type
Full Time Job
Company Type
Start-up
Headquarters
New Delhi, New Delhi, India
Our links
http://www.codingninjas.comPerks & facilities
5 day work week
Flexible work hours
Health care benefits
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