What you’ll do:

• Evaluate and ensure availability of components within their teams and identify how to bring all services within SLO (99 XX).
• Work with customers on bespoke cloud environments as necessary.
• Keep in touch with new and upcoming technologies and be eager to offer new solutions.
• Responsible to develop and own best-practice methodologies for provisioning, configuration management and monitoring of our distributed systems, primary goal is to make sure these systems run reliably in a secure cloud environment.
• Monitor systems for implemented automation and set SLI/SLOs along with respective stakeholders.
• Implementation of observability platform.
• Review all ownership data and ensure it is current and complete.
• Review volume and accuracy of bugs assigned to the team and identify opportunities to improve automated triage.
• Identify CFBT (Customer Flow Based Testing) eligible flows, develop CFBT tests and train the team on how to write and maintain them.
• Lead post postmortems for any P1 or greater incidents during the rotation.
• Train the team on distributed problem management process.
• Operations and Design Consultation for driving high reliability.
• Emergency Incident Response with action-oriented postmortem/RCA/Incident debriefs.
• Driving continuous improvement through toil reduction and automation.
• Application Performance and availability analysis.

What makes you a great fit:

• Cloud Platforms (any one out of aws, azure, gcp).
• Tooling Experience (Docker, Kubernetes, Terraform). VCSa.
• CI-CD (any one of Jenkins, Circle CI, Spinnaker etc).
• Basic Back-end development (NodeJS, ROR, Python, Java).
• Good comm skills.
• Certification is a bonus.