What You’ll Do

• Lead the DevOps organization, build and maintain a roadmap to meet business goals, metrics for availability, resiliency, and performance.
• Take the ownership of Global Operations and manage the infrastructure, security, and work towards Five 9s SLA
• Provide transparency on planned deliverables and meet timelines & scope.
• Own the evaluation, procurement and management of all tools for the entire engineering organization.
• Establish infrastructure engineering best-practices to handle global, 24x7 high-volume, high-availability, mission-critical production environments based on measurable outcomes.
• Adopt automation-first mindset within and among the team members, Implement pipeline as a code, Infrastructure as a code
• Cultivate a high-performing environment for the current talent pool, anticipate future needs and plan growth.
• Responsible for hiring, training, mentoring world-class DevOps engineers.
• Work closely with the Security & Compliance team to help with data points needed for various audits; also, work closely with the rest of the engineering team to triage and fix any security related gaps identified through programs like HackerOne.
• Bring the next generation architecture, design & build CI/CD pipeline and own release management for the Integrator.io platform working with senior architects and engineers in the team.
• Continuously raise the standard of engineering excellence by implementing best DevOps practices; drive DevOps culture across the organization, and continuously challenge status-quo through innovation.

What makes you a great fit:

• Masters/Bachelor degree required in Computer Science/Engineering, Software Engineering or Equivalent discipline.
• 12+ years of total experience in Software Product Development organization(s) with at least 6+ years of experience in managing a high-performing DevOps team.
• Hands-on experience in owning and operating mission-critical, large-scale product operations like provisioning, deployment, upgrades, patching and incidents in production on cloud.
• Should ensure high-availability and scalability of our production software by working with engineering, wherever required.
• Must have working knowledge on AWS. Expertise in networking & compute infrastructure (servers, databases, firewalls, routers, load balancers etc.).
• Demonstrated ability of working in complex technical environments while achieving/exceeding all high availability, security, reliability, performance metrics.
• Good working knowledge in Infrastructure as code (IaC) like Terraform, code/scripting like Python/BASH, DVCS like Git.
• Good working knowledge with configuration management and automation tools like Chef, Ansible, Puppet.
• Deep understanding of security compliance standards and regulations (e.g., SOC2, HIPAA, GDPR).
• Subject matter expertise in designing, delivering and maintaining CI/CD pipeline(s) with automation using tools like Jenkins.
• Strong problem solving, troubleshooting and analytical skills demonstrated in past projects.
• Experience working in an Agile development environment.
• Experience with enterprise monitoring systems is highly desirable.
• Excellent communication skills both verbal and written.
• Is passionate about building a world-class DevOps organization.
• Has demonstrated a strong ability to manage large distributed systems in production on cloud.
• Brings a solid understanding of how infrastructure software components work.
• Has experience working in globally distributed teams.
• Has worked in a similar fast growth environment scaling through different challenges.
• Enjoys a fast-paced environment, working with a highly talented team and shifting priorities.
• Learns quickly; must know when to listen, and when to take charge.