Role
Company
What you'll do :
- Integrate, develop, and evaluate various language, vision models, and algorithms for various applications.
- Collaborate with cross functional teams to evaluate and integrate machine learning solutions into Kapture CX’s product offerings.
- Conduct experiments and perform statistical analysis to evaluate machine learning features being developed or already implemented.
- Stay up to date with the latest research and advancements in machine learning and artificial intelligence.
- Communicate findings and results to team members and other stakeholders.
What makes you a great fit :
- Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Statistics, Mathematics, Physics, or related fields.
- 1+ years of experience in machine learning or a related field.
- Strong experience in Numpy, Pandas, Matplotlib, and other EDA tools.
- Strong experience with machine learning frameworks such as Scikit-Learn, TensorFlow, PyTorch, Huggingface Transformers, or others.
- Proven experience with ChatGPT APIs, Gemini APIs, LangChain, or Lamma Index.
- Proven experience in fine tuning and deploying Language Models.
- Proficiency in programming languages such as Python (required), C++ (optional), or Java (optional).
- Strong understanding of algorithms, data structures, and statistical methods.
- Excellent problem-solving skills and the ability to work independently and in a team environment.
- Experience with deploying machine learning models in production environments.
Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture CX brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture CX today is helping 1000+ businesses in 16 countries create wonderful customer experiences and empowers them at scale.
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