What you'll do:

• Monitor technical issues/bugs raised by stakeholders related to our Mobile Applications/Portals/Automations and coordinate with the development team to get it sorted.
• Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.
• Rolling out of new products/features/automations and resolving stakeholder queries/issues.
• Automate business processes using tools like Zapier/Google Scripts, and other automation tools.
• Partner with cross-functional groups and assist the Product Manager in the entire product lifecycle, from design to development to launch.
• Create Flow Charts, Mock Screens, and PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements based on the directives of the Product Manager.
• Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.

What makes you a great fit:

• 1+ year of experience in the Product Management Domain with strong task prioritization skills.
• Good communication and Project management skills.
• Decent Hands-on Excel and SQL Experience.
• Detail-oriented and has a deep sense of ownership with accountability.
• Ability to quickly adapt and resolve conflicts in a multi-stakeholder scenario.