What you will do:

• Provide advanced technical support of the Advisor360 SaaS platform including advanced monitoring, complex issue diagnosis, break/fix, and service restoration
• Optimization of application performance and availability
• Analysis of software systems to identify opportunities for software and architecture improvements
• Design and development of serviceability tooling and features to allow enhance and streamline support capabilities
• Build deep domain expertise on global infrastructure deployment technology and processes.
• Mentor and support team members with technical expertise and guidance
• Ensures compliance with coding standards and development procedures
• Respond to questions, researches issues, and coordinates resolution of issues
• Participation in on-call rotations

What makes you a great fit:

• Bachelor's degree in Computer Science or related field
• 5+ years of experience in software development, with a focus on SaaS applications.
• Strong experience with cloud platforms like AWS, Azure, or Google Cloud.
• Strong problem-solving abilities
• In-depth understanding of full stack architectures, RESTful APIs, and database design.
• Excellent problem-solving skills and the ability to work independently and collaboratively.
• Experience with CI/CD pipelines, version control systems, and agile methodologies.
• Must be self-motivated and detail oriented
• Excellent verbal and written communication skills
• Ability to work on a team and independently