What you'll do:

• Analyze customer data to improve customer experience.
• Build integrations to support custom/advanced data science workflows and how they integrate with the Product API.
• Actively participate in onboarding and training clients.
• Providing insights on client-to-business interactions.
• Act as a liaison between the Client and the organization.
• Identifying opportunities for clients to expand their usage of the product.
• Improve customer experience through product support, handle customer complaints and requests.

What makes you a great fit:

• Excellent communication and interpersonal skills.
• Good understanding of Data Modelling and architecture.
• Experience with data integrations and data pipelining tools.
• Work experience with programming languages (Python or R).
• Experience with container orchestration platforms like Docker and Kubernetes.
• Hands-on experience with distributed computing frameworks such as: Spark, Hadoop, Dask, etc.
• Experience with version control software (Git) and Project management tools (JIRA).
• Knowledge and experience with Figma and Mixpanel is a Plus.