bigshyft
OORIserve
ORIserve
Senior DevOps Engineer
Funded
Start-up
51-200 employees
4y - 6y

(Competitive pay)

Noida, Delhi
AWS, Linux, DevOps, MySQL, Jenkins

Role

Company

Job Description

What you'll do:

  • Building and setting up new development tools and infrastructure on cloud
  • Understanding the needs of stakeholders and conveying this to developers
  • Working on ways to automate and improve development and release processes
  • Testing and examining code written by others and analyzing results
  • Ensuring that systems are safe and secure against cybersecurity threats
  • Monitoring and resolving critical system/host-level alarms/alerts
  • Identifying technical problems and developing software updates and ‘fixes’
  • Working with software developers to ensure that development follows established processes and works as intended
  • Deploy updates and fixes
  • Provide Level 1 technical support - 24x7 availability
  • Build tools to reduce occurrences of errors and improve customer experience
  • Perform root cause analysis for production errors
  • Investigate and resolve technical issues
  • Develop scripts to automate visualization
  • Design procedures for system troubleshooting and maintenance


What makes you a great fit:

  • B.tech/BCA in any specialization
  • 4+ years of working experience on AWS, Linux, Jenkins, shell scripting etc.
  • Good to have knowledge of mongoDB, mysql, Azure, GCP, ELK, nodeJS
  • Any configuration management tool, or monitoring tool. Add on- Prometheus & Grafana, Ansible etc
  • Should be able to take ownership of tasks, and must be responsible.
  • Problem-solving attitude with a collaborative team spirit
All about us
ORIserve

Google's globally awarded No.1 sales enabling conversational AI. ORI AI is an enterprise-grade conversational AI-powered text chat & voice bot. Ori's advanced conversational AI boosts sales & customer satisfaction. Ori is focused on automating the customer journey which it does through its connected, multilingual, omnichannel, self-service platform, made by applying design thinking principles and advanced AI. Our cognitive AI solutions provide a non-intrusive customer experience for Sales, Marketing, Support & Engagement across IoT devices, sensors, web, app, social media & messaging platforms. Our Products: 1. Chatbot: Voice + Text Compatible, Hybrid (Live + AI), Multiple Context Switching, Omni-channel along with Recovery Based Mechanisms. 2. IVR-Based Speech Bots: Speak To a Bot Directly Over a Call. 3. Email-Based Responder Bots: Automate Email Support with Resolutions Handed Without Manual Intervention. 4. Customer Service Agent Support Bots: Assist Agents with Prompts & Queues During Customer Conversations Over Chat + Calls.

Employee count
51-200 employees
Employment Type
Full Time Job
Company Type
Start-up
Headquarters
Noida, Uttar Pradesh, India
Perks & facilities
5 day work week
Option to 'work from home'
Flexible work hours
Health care benefits

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