(Competitive pay)
Role
Company
What you'll do:
- Building and setting up new development tools and infrastructure on cloud
- Understanding the needs of stakeholders and conveying this to developers
- Working on ways to automate and improve development and release processes
- Testing and examining code written by others and analyzing results
- Ensuring that systems are safe and secure against cybersecurity threats
- Monitoring and resolving critical system/host-level alarms/alerts
- Identifying technical problems and developing software updates and ‘fixes’
- Working with software developers to ensure that development follows established processes and works as intended
- Deploy updates and fixes
- Provide Level 1 technical support - 24x7 availability
- Build tools to reduce occurrences of errors and improve customer experience
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
What makes you a great fit:
- B.tech/BCA in any specialization
- 4+ years of working experience on AWS, Linux, Jenkins, shell scripting etc.
- Good to have knowledge of mongoDB, mysql, Azure, GCP, ELK, nodeJS
- Any configuration management tool, or monitoring tool. Add on- Prometheus & Grafana, Ansible etc
- Should be able to take ownership of tasks, and must be responsible.
- Problem-solving attitude with a collaborative team spirit
Google's globally awarded No.1 sales enabling conversational AI. ORI AI is an enterprise-grade conversational AI-powered text chat & voice bot. Ori's advanced conversational AI boosts sales & customer satisfaction. Ori is focused on automating the customer journey which it does through its connected, multilingual, omnichannel, self-service platform, made by applying design thinking principles and advanced AI. Our cognitive AI solutions provide a non-intrusive customer experience for Sales, Marketing, Support & Engagement across IoT devices, sensors, web, app, social media & messaging platforms. Our Products: 1. Chatbot: Voice + Text Compatible, Hybrid (Live + AI), Multiple Context Switching, Omni-channel along with Recovery Based Mechanisms. 2. IVR-Based Speech Bots: Speak To a Bot Directly Over a Call. 3. Email-Based Responder Bots: Automate Email Support with Resolutions Handed Without Manual Intervention. 4. Customer Service Agent Support Bots: Assist Agents with Prompts & Queues During Customer Conversations Over Chat + Calls.
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