What you will do:

• Design, implement, and maintain highly available and scalable infrastructure systems, ensuring maximum uptime and performance.
• Collaborate with software engineering teams to build and deploy applications using best practices in reliability, scalability, and security.
• Develop and implement automation tools and frameworks to streamline operational processes, reduce manual intervention, and improve efficiency.
• Monitor and analyze system performance, identifying bottlenecks, and implementing solutions to optimize performance and scalability.
• Implement and maintain effective monitoring, alerting, and logging systems to proactively identify and resolve issues before they impact users.
• Lead incident response and root cause analysis efforts, driving continuous improvement and preventing future incidents.
• Collaborate with cross-functional teams to define and enforce best practices, standards, and guidelines for system reliability and performance.
• Participate in on-call rotations and respond to incidents, ensuring timely resolution and minimal impact to users and thereby meeting SLAs.
• Plan and devise Disaster Recovery (DR) strategies and implement DR Plans.
• Mentor and provide guidance to junior team members, fostering a culture of learning and growth.
• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications.
• Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Provide primary operational support and engineering for multiple large-scale distributed software applications.

What makes you a great fit:

• Proven experience as a Site Reliability Engineer or similar role, with a focus on designing and maintaining highly available and scalable systems.
• Strong programming and scripting skills (Python, Bash, etc.) to automate operational tasks and develop tooling.
• Experience with cloud platforms (AWS) and containerization technologies (Docker, EKS).
• Proficient in configuration management tools like Ansible and infrastructure-as-code frameworks such as Terraform and CloudFormation.
• Experience with monitoring and logging tools (Prometheus, Grafana, Loki, Sentry.io, CloudWatch, etc.) for proactive system monitoring and troubleshooting.
• Ability to program (Structured and OOP) using one or more high-level languages, such as Java and JavaScript
• Solid understanding of networking principles, protocols, and security best practices.
• Strong problem-solving skills and the ability to work effectively in a fast-paced, dynamic environment.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Experience with distributed storage technologies such as NFS, Amazon S3, as well as dynamic resource management frameworks (Apache Mesos, Kubernetes, Yarn)
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
• Experience in Agile methodologies
• Strong skills in software design, design patterns
• Experience in different architecture patterns like client-server/server less computing.
• Effective written, verbal and presentation skills with the ability to clearly articulate ideas and concepts.
• Self-directed and able to direct others.