F![Freshworks](https://recruiter.bigshyft.com/companies/74107/logo)
Freshworks
Senior Staff Product Manager
Public
5001-10
000 employees
10y - 20y
₹70 - ₹90 LPA
Bengaluru/ Bangalore, Hyderabad, Chennai
Product Management, Stakeholder Management, Application Management
Role
Company
Job Description
What you'll do:
- Molding the future of the horizontal capabilities of Freshservice: user management, authorization, reporting, application architecture, and more
- Designing and launching capabilities for specific verticals and industries
- Setting standards and reviewing for compliance and consistency around APIs, forms, and interaction models across modules
- Planning, architecting, and overseeing complex migrations to new application and module architectures, while ensuring zero downtime and workflow disruption for customers
What makes you a great fit:
- Technical chops: you should ideally be an engineer-turned-product-manager with at least 10 years of overall experience, which includes at least 2 years of software engineering experience and 6 years of product management experience
- Attention to detail: every decision you make will affect every Freshservice customer and all their employees, so you need to dot the i's and cross the t's.
- A love for putting things in order: if you enjoyed refactoring code as an engineer, you'll fit right in!
- Foresight: you should be able to visualize what customers would need years from now, and take incremental steps towards that utopian state
- Systems thinking: you should have a flair for building well-thought-out, reusable modules and components that scale gracefully and fit elegantly into the application architecture
- Experience with launching new products: it would be great if you’ve built a product from scratch and launched it, but this is not an essential requirement
All about us
Freshworks
- Freshworks makes it fast and easy for businesses to delight their customers and employees.
- We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user.
- Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers throughout the world.
Employee count
5001-10,000 employees
Employment Type
Full Time Job
Company Type
Public
Headquarters
San Mateo, California, United States
Our links
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