What you’ll do:

• Deploy, provision, and maintain Alteryx’s Cloud SaaS products.
• Promote a customer-centred approach, becoming part of our customers' solutions.
• Collaborate on non-functional requirements for SaaS products, including resiliency, security, and availability.
• Enhance and configure product observability and alerts, automating remediation through programming.
• Serve as an escalation point for availability, performance, and application behaviour issues.
• Demonstrate critical thinking and a growth mindset, quickly learning and applying new technologies.
• Author code fixes for software and service issues, collaborating with Product Engineering to merge code.
• Participate in an on-call rotation for off-hours support periodically.

What makes you a great fit:

• 2-4 years of experience designing, programming, and operating distributed systems software.
• 1-2 years of experience programming in Python, go, JavaScript, Java, .NET or another modern programming language
• 2-4 years of experience with Kubernetes, OpenShift, k3s, or other container orchestration technologies.
• 2-4 years of experience in troubleshooting and problem-solving skills related to containers or distributed systems
• 2-4 years of experience with CI/CD technologies like ArgoCD, Jenkins, or another CD
• 2-4 years of experience with GCP, AWS, and Azure a plus
• Experience debugging software issues and performing RCAs
• Proficiency in Helm and Docker.
• Ability to break down and discuss technical issues and solutions with non-technical team members
• Experience with modern observability tools like DataDog, Prometheus, Grafana, Loki, Thanos, Kibana, Splunk, SumoLogic, or the TICK stack.