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UUniphore
Uniphore
Software Engineer ( C+ C)
Series E
Start-up
501-1000 employees
2y - 4y
₹9.5 - ₹20 LPA
Bengaluru/ Bangalore
C++, C

Role

Company

Job Description
What makes you a great fit:


  • 2+ years’ experience in software development including designing, building, and managing high-scale, mission-critical real-time production systems
  • Strong proficiency in C/C++
  • Good understanding of contact center operations including ACD, IVR, and CRM integration
  • Strong knowledge in recording solutions like redbox/verint/nice/calabrio
  • Deep expertise in integration with Cisco/Avaya/Genesys/Mitel telephony systems
  • Hands on experience with SIP, CTI, SDP, RTP, CSTA/TSAPI and NATS
  • Advanced knowledge of packet capture, dissection and protocol decoding
  • Experience with SSL/TLS decryption
  • Experience in networking - DNS, DHCP, SSH, NAT, QoS, STP, VLAN, TCP/IP etc
  • Strong coding skills with an eye for using the right algorithms and data structures
  • Excellent troubleshooting, analytical and decision-making skills
  • Disciplined approach to documentation
  • Ability to lead, partner, and collaborate cross functionally across an engineering organization
  • Bachelor’s or master’s degree in engineering, Computer Science or equivalent experience

All about us
Uniphore

  • Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. 
  • We make it possible for every voice, on every call, to be truly heard.

Employee count
501-1000 employees
Employment Type
Full Time Job
Company Type
Start-up
Headquarters
Palo Alto, California, United States
Our links
http://uniphore.com

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