What you will do:

• Implement, maintain, monitor, and support the infrastructure and system environments.
• Ability to systematically support and troubleshoot with a DevOps mindset.
• Diagnose and resolve hardware, software, and connectivity issues with focus on continuous improvement.
• Develop scripted solutions and automation to improve performance, reliability, and scalability.
• Assist in development of new alert and monitoring techniques.
• Create documentation, runbooks, and operational standards with a focus on automation.

What makes you a great fit:

• Experience in systems operation, with a focus on SRE and/or DevOps lifecycles
• Experience with modern web-scale systems.
• Experience with virtualization technologies such as VMware
• Exposure to infrastructures and System Management (Windows or Linux)
• Knowledge of scripting (PowerShell, JavaScript, Perl, Ruby, Python, PHP, Groovy, Bash, etc.)
• Familiarity with Cloud implementations such as AWS, Azure
• Knowledge of ITSM principles such as Incident, Problem, and Change Management and usage of ITIL based tools, focusing on ServiceNow.
• Exposure to Agile software development practices as well as planning and management tools such as Jira, Jenkins, Git, etc.
• Must be self-motivated and detail oriented
• Excellent verbal and written communication skills adapted to the audience.
• Ability to work on a team and independently
• Demonstrated ability to have completed multiple and complex technical projects with the capability to pri-oritize and multitask as needed
• Current with industry trends, IT ops and industry best practices, and able to identify the ones we should im-plement.